Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Hi — I’d be happy to help check on your order, but I’ll need a bit more info:
Do you have the order number or tracking number?
What method of shipping (UPS, USPS, FedEx, etc.) was used?
If you want, I can walk you through how to track it too.
Delivery on public holidays depends on the courier or shipping service your order is coming through:
USPS (United States Postal Service): No deliveries on federal holidays.
UPS: Most services don’t operate on major public holidays, though UPS Express Critical may still deliver.
FedEx: Limited or no service on public holidays, except for FedEx Custom Critical.
Amazon: In many areas, Amazon does deliver on some holidays, but not all — it depends on location and availability.
Do You Deliver to My Postcode?
Wondering if we deliver to your area? Simply enter your postcode at checkout to confirm delivery availability. We aim to cover as many regions as possible with fast, reliable shipping so you can shop with confidence.
How to Check Delivery
Add your chosen items to the cart.
Enter your postcode or ZIP code in the shipping section.
Instantly see if delivery is available in your area.
Areas We Cover
Nationwide Delivery: We deliver across most cities, towns, and suburbs.
Remote Locations: Some rural or remote postcodes may have limited service or slightly longer delivery times.
International Shipping: Depending on the product, international delivery may also be available.
Why Check Your Postcode?
Checking your postcode ensures:
Accurate delivery estimates
Shipping costs calculated correctly
Availability of next-day or express options in your area
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Is Next-Day Delivery Available on All Orders?
We know speed matters when shopping online, which is why we offer next-day delivery on selected items. However, it’s not always available for every order.
When Next-Day Delivery Applies
Eligible Products: Look for the Next-Day Delivery option on the product page.
Cut-Off Times: Orders placed before our daily cut-off (usually 2 PM) qualify for next-day dispatch.
Available Locations: Service depends on your postcode — some remote or rural areas may take longer.
When Next-Day Delivery Is Not Available
Oversized or heavy items
Products shipped directly from suppliers
Orders placed on weekends or public holidays
How to Check Availability
At checkout, simply enter your postcode or ZIP code. If next-day delivery is available, you’ll see it listed under shipping options.
Do I Need to Be There to Sign for Delivery?
In most cases, a signature is not required for standard deliveries. However, some orders — especially high-value, large, or restricted items — may require a signature upon arrival.
When a Signature Is Required
High-value items (e.g., electronics, luxury goods)
Age-restricted products
Certain courier services that need proof of delivery
When a Signature Is Not Required
Standard shipping to residential addresses
Small or non-restricted parcels
Orders where you select leave with neighbor or safe place options at checkout
What Happens If You’re Not Home?
If a signature is required and you’re unavailable, the courier will usually:
Leave a delivery card with instructions
Attempt re-delivery on the next working day
Or allow you to collect your parcel from a local depot or pickup point
Tip: You can often track your parcel online and choose delivery preferences in advance.
Online store of household appliances and electronics
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